A “Turnkey” IT Experience

IT is not this client’s area of expertise. Learn how they tapped into Genesys to create a turnkey IT experience that allows them to focus on other operational areas and grow their business.

The Client:

Tom is the VP of Finance at a food distribution company that serves New England markets. One of his VP responsibilities is to oversee the IT department.

The Problem:

With a lack of knowledge and expertise in IT, Tom “searched out a turnkey experience from a third-party vendor.” “With enhanced security focus trending, I didn’t feel comfortable overseeing the IT department without Genesys’s help.”

The Solution:

“Using Genesys as a third-party IT vendor has freed up my time to focus on our operational areas and growing the business. When an issue needs to be addressed they are extremely responsive and they are true experts at what they do - from operating environments to security to hosted networks.”